I met the creator the talented Douglas Orr around two years ago when he contacted Style Doctors to see if an app of this kind would help us as stylists. I was intrigued immediately and over the course of two years a fantastic app has been developed that all of our stylists use daily.
As a stylist it’s sometimes difficult to keep connected to people when you have multiple clients per week and this app offered us a way of connecting with our clients.
At Style Doctors we’ve developed a service using the app called the 24/7 Stylist which allows people to get expert advice when they need it the most. Whether they’re at home or in a changing room our stylists are just a click away. Not a computer generated service, a real person!
You can watch my video here about the app (but bear in mind it’s in Welsh!) I discuss the whole idea of the app, how we use it and the camera crew follow me around the shops as I use ShopChat taking pictures of clothes that I think would be perfect for my clients.
I’m always looking for ways to make our customer experience at Style Doctors as world class as possible and this app certainly offers that. The 24/7 Stylist keeps people connected with real experts. This app combines technology and the personal expertise of a stylist in one place.